Shipping + Handling

 

Shipping and Handling Information

Her at Winifred Rose we are delighted to serve you with our convenient and reliable shipping services. Please review the following information to understand our shipping and handling policies.

Order Processing Time:

  • We aim to process and dispatch all UK orders within three (3) working days.

  • International orders are shipped via Royal Mail, with delivery times varying depending on your location.

UK Orders:

  • All UK orders are shipped using the Evri Next Day Delivery service for a swift and secure delivery experience.

  • You can expect to receive your order within the next working day after dispatch (excluding weekends and holidays).

  • In case you require your order sooner or have special delivery instructions, please contact us, and we will do our best to accommodate your request.

International Orders:

  • International orders are shipped using Royal Mail, a trusted international postal service.

  • Delivery times for international orders vary based on the destination country and the local postal service.

  • Please allow for additional transit time for international orders.

  • Please email us at studio@winifredroseclothing.com if you need more information, we ship worldwide.

Custom Orders and Pre-Order Items:

  • Custom orders and pre-order items are crafted with care to meet your specific requirements or are made available for purchase before they are in stock.

  • Please note that these items may require additional time for production, and the estimated shipping date will be provided during the ordering process.

  • We will keep you informed about the status of your custom order or pre-order item and provide shipping details once it is ready to be dispatched.

Tracking Your Order:

  • Once your order is shipped, you will receive a confirmation email containing tracking information to monitor the status and estimated delivery date of your package.

  • You can track your order by visiting the respective carrier's website using the provided tracking number.

Shipping Costs:

  • Shipping costs for your order are calculated during the checkout process based on the weight, dimensions, and destination of your items.

  • We strive to offer competitive shipping rates while ensuring the safe and timely delivery of your order.

Lost or Delayed Shipments:

  • While we make every effort to ensure that your order reaches you promptly, we cannot be held responsible for delays caused by unforeseen circumstances or customs-related issues in the case of international shipments.

  • If you suspect that your shipment is lost or delayed, please contact our customer service team, and we will assist you in tracking down your package and finding a suitable solution.

Contact Us:

  • If you have any questions or need further assistance regarding our shipping and handling policies, feel free to reach out to our dedicated customer service team at studio@winifredroseclothing.com.

  • Thank you for choosing Winifred Rose. We appreciate your business and look forward to serving you with hand made high quality products and excellent customer service.